We offer counselling/therapy at the following rates per 50-minute session:
Session Fees with a Fully Qualified Counsellor
Save £5 when you pay in advance.
A £25 booking deposit may be used to reserve in-person sessions where applicable.
Online counselling sessions must be paid in full at the time of booking (deposit-only bookings no longer available for online sessions).
- £65 Relationship Counselling (£60 if pre-paid):
Relational sessions are for couples, other relationships, or family counselling (where 2 or more people attend together). - £50 Individual Counselling (£45 if pre-paid):
Individual sessions are for individuals aged 18+. - £45 Concession Counselling (£40 if pre-paid):
Available for students, the unemployed, and OAPs (Old Age Pensioners). - £40 Young Person’s Counselling (£35 if pre-paid):
For individuals under 18.
Multisession Discount:
Get 4 individual sessions for £165 instead of the usual £200 if the sessions were purchased individually without pre-paying.
Session Fees with a Counsellor in Training
Save £5 when you pay in advance.
- £35 Individual Counselling Session with a Counsellor in Training (£30 if pre-paid):
Check for availability through our contact page. - £30 Concession Counselling Session with a Counsellor in Training (£25 if pre-paid):
Check for availability through our contact page.
Other Fees
Additional fees may apply for special services, such as writing letters or providing documentation on your behalf.
- Letter writing: £25 (typically).
More complex or time-intensive letters may incur a higher fee, which will be discussed in advance.
Payment and Pre-Payment Methods
- BACS and cash payments are accepted, or online payments can be made using the buttons on the counsellor profile pages
- Full pre-payment saves £5 per session
- A £25 deposit may be used to reserve in-person sessions where applicable
- Online counselling sessions require full pre-payment at the time of booking
Rescheduling
Good news! There is no additional fee for rescheduling if you reschedule at least 12 hours before the appointment time. Please provide more notice if possible as this will help us fill your slot.
Missed Appointment Fees
If 15 minutes beyond your appointment time has passed and you have not attended your appointment, you will be charged the Missed Appointment Fee, which is 50% of the full appointment fee. Any amounts prepaid to us will be applied to this fee, and the full Missed Appointment Fee must be paid before further sessions can be scheduled.
Cancellation Fees
If you would like to cancel an upcoming appointment where more than 12 hours’ notice has been given, you can receive a refund on your pre-paid deposit or fees. Please note that there is a 5% cancellation fee deducted from any refunded amounts. This reflects administrative and card processing costs (Stripe and booking systems).
If you would like to reschedule instead, there is no fee.
Short Notice Cancellation / Rescheduling Fee
If an emergency arises that prevents you from attending your appointment, please deal with the emergency first. If possible, notify us that you won’t be able to attend. For most genuine emergencies, we aim to extend grace and avoid charges.
Excluding emergencies, cancellations or rescheduling within 12 hours of the appointment time will incur a Short Notice Cancellation / Rescheduling Fee of the lesser of either 50% of the full appointment fee or £25. Any prepaid amounts will be applied to this fee, and the balance (if any) must be paid before further sessions can be scheduled.
Pay Now
Session payments can be made through the respective Counsellor Profile Pages directly at Tim Allyn, Emilie Clarke and Andy Gray
